Keyhold / Legal
Legal and Policies

Service rules, privacy, and operating standards.

Use this page to find Keyhold's public policies for enquiries, audits, paid property management, refunds, cancellations, and property records.

Last updated: 30 August 2026

Policy hub

These public policies explain how Keyhold handles website enquiries and property management workflows. Specific owner engagements may also have written proposals, authority notes, invoices, or service agreements.

Privacy

Privacy Policy

How we collect, use, share, protect, and retain enquiry, owner, tenant, vendor, payment, document, and website information.

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Terms

Terms and Disclaimer

Website use, enquiries, free audits, paid service scope, owner responsibilities, third-party limitations, payments, and disputes.

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Refunds

Refund and Cancellation Policy

How we handle free audits, paid fees, cancellations, pass-through costs, billing errors, and approved refund timelines.

Read Refund Policy
Standards

Code of Practice

How Keyhold aims to operate around owner authority, tenant communication, vendor work, funds, records, privacy, and complaints.

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Questions or complaints

For policy questions, service complaints, or privacy requests, email [email protected] or contact Keyhold on WhatsApp at +91 8419 91 8149.